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OTRS::ITSM 1.1 - Basic
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Chapter 9. Release Management

The release management process will be implemented in a later OTRS::ITSM version. Basic information, however, can be configured, captured and controlled since version 1.0 too.

As an example, approval rules or overviews from DSL (Definitive Software Library) can be configured and used.

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Change Management Service Level Management