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7.7. Customer User Module

This module layer can be used as a bridge between your customer source system and OTRS. Thus it is possible to use your customer data directly for your data ware house (read only and read/write).

Format: 


# --
# Kernel/System/CustomerUser/ABC.pm - a customer data backend
# Copyright (C) (year) (name of author) (email of author)
# --
# $Id: module-format.xml,v 1.30 2009/04/21 06:21:58 tr Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --

package Kernel::System::CustomerUser::ABD;

use strict;
use warnings;

use vars qw(@ISA $VERSION);
$VERSION = qw($Revision: 1.30 $) [1];

# --
sub new {
    my ( $Type, %Param ) = @_;
    [...]
    return $Self;
}
# --
sub CustomerName {
    [...]
    return $Name;
}
# --
sub CustomerSearch {
    [...]
    return %Result;
}
# --
sub CustomerUserList {
    [...]
    return %List;
}
# --
sub CustomerIDs {
    [...]
    return @CustomerIDs;
}
# --
sub CustomerUserDataGet {
    [...]
    return %Data;
}
# --
sub CustomerUserAdd {
    [...]
    return 1
}
# --
sub CustomerUserUpdate {
    [...]
    return 1;
}
# --
sub SetPassword {
    [...]
    return 1;
}
1;

To use this module, see the admin manual.

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