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Chapter 13. Writing an OTRS module for a new object
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Chapter 13. Writing an OTRS module for a new object

Table of Contents

What we want to write
Default Config File
Frontend Module
Core Module
dtl Template File
Language File
Summary

In this chapter, the writing of a new OTRS module is illustrated on the basis of a simple small programme. Necessary prerequisite is an OTRS development environment as specified in the chapter of the same name.

What we want to write

We want to write a little OTRS module that displays the text 'Hello World' when called up. First of all we must build the directory /Hello World for the module in the developer directory. In this directory, all directories existent in OTRS can be created. Each module should at least contain the following directories:

Kernel/

Kernel/System/

Kernel/Modules/

Kernel/Output/HTML/Standard/

Kernel/Config/

Kernel/Config/Files/

Kernel/Language/

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