- HTML Admin-Manual
- PDF Admin-Manual
- HTML ITSM-Manual
- PDF ITSM-Manual
- HTML Developer-Manual
- PDF Developer-Manual
- HTML Developer-API
2.4. Community
OTRS has a large user community. users and developers discuss OTRS and exchange information on the trouble ticket system Via mailinglists . There is available help for questions about the installation, configuration, usage, localisation and development. Software bugs can be reported via a bug tracking system so that they reach the responsible developers directly and without getting lost. That ensures that fixes for problems are available very quick.

Via the URL http://www.otrs.org you can reach the homepage of the OTRS community.

