The screen lets you enter a user name and a password. Because no users are
created after a fresh installation of the system, you have to login as OTRS
administrator first. To login as OTRS admin use "root@localhost" for user name
and "root" for password.
This account data are default on every new installed OTRS system. For
that reason you should change the password for the OTRS administrator as
fast as possible! This can be done via the
preferences
for the OTRS administrator account.
If you don't want to login as OTRS administrator just enter the user name and
password for your normal agent account. With the list box below the input
fields for the user name and password you can select the language that you
want to use in the web interface.
If you have forgotten your password, you can get a new password through the
system. Just enter the mail address that is registered for you OTRS account
into the input field at the lower part of the login screen and submit the
input.
