OTRS has a large user community. users and developers discuss OTRS and exchange information on the
trouble ticket system Via
mailinglists
. There is available help for questions about the installation,
configuration, usage, localisation and development. Software bugs
can be reported via a
bug tracking system
so that they reach the responsible developers directly and without getting
lost. That ensures that fixes for problems
are available very quick.
Via the URL
http://www.otrs.org
you can reach the homepage of the OTRS community.
